Dear Customer,

Recently, A. O. Smith has received customer feedback about some fake mechanician who have impersonated A. O. Smith's employees, calling to check the water purifier and replace the filter.

Customers receive a telephone call that the water purifier is in use has reached the time limit for replacing the filter, or invited to receive a free water purifier maintenance service, but when coming to check, they will announce that the machine need to be replaced parts, repair, hence, they generate costs. These people use fake filter, poor quality ones, besides not being trained in professional skills of product maintenance warranty A. O. SMIT The life of the machine.

A. O. Smith water purifier products are mostly automatically alert the operating status of the machine, including warnings to replace the filter core. With the product without automatic warning, the screen will send notification messages to customers. Therefore, to avoid disturbing, intelligent alert screen will not call customers to notify the replacement of the core or maintain the machine.

To ensure health as well as protect its assets, A. O. Smith recommends that customers should only use A. O. Smith's maintenance, repair, replacement service. In case the customer uses the poor quality services and filter elements of the unit, A. O. Smith will be exempted from liability.

In addition, 100% of A. O. Smith technicians have electronic technicians. To determine genuine technician A. O. Smith, customers can scan QR Code with Zalo application, phone camera or other QR Code scanning app according to the instructions here, to check information on the electric technician card Tu, the official website Aosmith.com.vn and compared with the characteristics of the technician to perform the service.

- If the information characteristics match, genuine technicians are confirmed to start the service.

- If the technician fails to produce an electronic card, or QR code on an electronic card can not lead to aosmith.com.vn website, or information about the technician does not match, please contact Lien System of 19002689, 18001228 for information authentication support.

When there is any doubt related to fake genuine switchboard A. O. Smith, customers should immediately contact A. O. Smith at the call center 19002689, 18001228 for inspection.

We hope that the above information will help customers to use A. O. Smith's high -end products and services.

A. O. Smith would like to thank customers for always trusting and accompanying all over the past time!

In addition, 100% of A. O. Smith technicians have electronic technicians. To determine genuine technician A. O. Smith, customers can scan QR Code with Zalo application, phone camera or other QR Code scanning app according to the instructions here, to check information on the electric technician card Tu, the official website Aosmith.com.vn and compared with the characteristics of the technician to perform the service.

- If the information characteristics match, genuine technicians are confirmed to start the service.

- If the technician fails to produce an electronic card, or QR code on an electronic card can not lead to aSosmith.com.vn website, or information about the technician does not match, please contact Lien System of 19002689, 18001228 for information authentication support.
When there is any doubt related to fake genuine switchboard A. O. Smith, customers should immediately contact A. O. Smith at the call center 19002689, 18001228 for inspection.

We hope that the above information will help customers to use A. O. Smith's high -end products and services.

A. O. Smith would like to thank customers for always trusting and accompanying all over the past time!